Shipping policy

Performance Wholesale Pty Ltd make every effort to ship orders as soon as possible. However, delays can occur near major holidays, or if parts are temporarily out of stock or back ordered. If there is an issue with your order you will be contacted by our customer service department to discuss further. If your order is damaged during shipment notify the courier driver immediately and note it when you sign for your goods. They will inspect all damaged merchandise and notify us of any claims. If you do receive a damaged parcel please call our customer service department on 07 3808 1986 and give them your name, invoice number and the description of any damaged goods. All damaged or missing goods must be notified within 7 days. Failure to do the things listed above will result in you being unable to claim for a lost/damaged product.